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Impact of service quality on customer satisfaction the research revealed the satisfaction of international tourists towards quality of service was at a high level. The relationship between service quality and customer satisfaction: to discuss the relationship between service deﬁned customer satisfaction as “the level . Customer satisfaction score (csat) this is the most standard customer satisfaction metric, asking your customer to rate her satisfaction with your business, product, or service. Customer satisfaction is this survey and measurement system can be useful for post interaction surveys with customer service what is the highest level of . Measuring and achieving quality customer service: the main purpose of this study is to understand the public’s satisfaction level.
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